| SM001 | MANIFESTED | Order data has been received in our systems. |
| SM002 | SCANNED AT ORIGIN | Order has been received by Paack. |
| SM003 | INTEGRATION ERROR | The order manifest data was not correct at integration and has been corrected. |
| SM004 | PARCEL NOT MANIFESTED | The order has been manifested but is missing parcel data and we have received a parcel for that order. |
| SP001 | IN PROGRESS | Order is being processed in Paack’s network. |
| SP002 | IN DELIVERY | Order is being delivered. |
| SP003 | DELIVERED | Order has been successfully delivered. |
| SP006 | DELIVERY APPOINTMENT CHANGE - RETAILER OR CUSTOMER REQUEST | The delivery timeslot or day has been changed as a result of a request by the retailer or the customer. |
| SP007 | ADDITIONAL DELIVERY ATTEMPT SCHEDULED | Paack has scheduled a further delivery attempt. |
| SP008 | APPOINTMENT RESCHEDULED - OTHER | The delivery timeslot or day has been changed. |
| SP009 | DELIVERY APPOINTMENT BROUGHT FORWARD | The delivery day has been brought forward. |
| SP010 | WAITING FOR RETAILER INSTRUCTIONS | The order is on hold waiting for instructions from the retailer. |
| 🆕SP021 | DRIVER ASSIGNED | The order has been assigned to a driver. |
| SI001 | DAMAGED-NOT DELIVERABLE | Order damaged and will be returned. |
| SI003 | LOST | Order has been lost. |
| SI004 | THEFT | Order has been stolen. |
| SI005 | RETURN REQUEST | Retailer has requested return. |
| SI006 | OUT OF RANGE | Order is out of range and will be returned. |
| SI007 | OUT OF GAUGE | Order is too heavy and will be returned. |
| SI008 | INCORRECT ADDRESS | Order will be returned due to incorrect address. |
| SI009 | RETURN ABSENT REPEATEDLY | Order has reached the maximum number of attempts and will be returned. |
| SI010 | RETURN OTHER | Order will be returned to sender due to unspecified reason. |
| SI011 | MISSORT | The order has been missorted in Paack's network and delivery will be delayed or is en route to its destination. |
| SI012 | DELAY IN CARRIER NETWORK | The order has been delayed in Paack's network. |
| SI013 | WEATHER OR FORCE MAJEURE | The order has been rescheduled due to severe weather or other force majeure reason. |
| SI014 | HOLIDAY | The order has been rescheduled as the original delivery day was a holiday. |
| SI015 | NOT RECEIVED FROM RETAILER | Order has been manifested but Paack has not received any packages for this order. |
| SI016 | PARTIALLY RECEIVED | Order is on hold because we have not received all the packages of the order. |
| SI017 | LATE COLLECTION DUE TO ORIGIN | The order was collected late from origin due to a cause not attributable to Paack. |
| SI018 | LATE COLLECTION DUE TO PAACK | The order was collected late from origin due to a cause attributable to Paack. |
| SI019 | ORDER UNDER INVESTIGATION | The order is on hold while being investigated by Paack. |
| SI021 | DESTROYED | Order has not been delivered and has been destroyed. |
| SA001 | ABSENT | Delivery has been attempted but customer was not at home to receive it. Customer has been contacted. |
| SA002 | INCORRECT ADDRESS | Delivery attempt - incorrect address. |
| SA003 | COD NOT ACCEPTED | Customer has not accepted cash on delivery and order will be returned. |
| SA004 | REJECTED | The driver tried to deliver the order but the customer has refused to accept it. |
| SA005 | ATTEMPTED OTHER | Delivery has been attempted but was not successful due to a reason not specified above. |
| SA007 | NOT ATTEMPTED BY DRIVER | The driver finalised their round without attempting the order. |
| SR001 | RETURNED TO SENDER | Order has been returned to the retailer warehouse / store. |
| SR002 | RETURN TO SENDER SCHEDULED | Date has been fixed to return to sender. |
| SC001 | CANCELLED | Order has been cancelled. |
